What am I Buying?
QUALITY STATEMENT
The product we create for you is a great quality, honest, straight pool cue with your own personalized design added. We quality check all cues before & after design is applied & have an extremely high satisfaction rate with our customers, supplying quality cues for the social & light competition player.
THE PRODUCT
The cue that we use is a 57″ two-piece ash cue (54″ are also available). The design is applied as a full vinyl wrap to the butt section of the cue before being sealed with 2 coats of a durable clear coat spray.
Cues come with choice of tip sizes below:
- Australia/NZ & UK – 10mm glue-on & 11mm screw-on
- USA/Canada – 12 – 13mm glue-on & 13mm screw-on
Weights are generally Med to Heavy ranging between 20 – 23oz
PACKAGING
You can choose packaging options as below:
- White cardboard box – Default
- Black vinyl hardcase
- Matching Design hardcase
The design on a matching hard case is applied with high-quality air-free, durable vinyl. Unlike the pool cue, it is not sealed so even though it is a quality durable vinyl, it can scratch if mistreated & should not be cleaned with chemicals.
IMPORTANT QUALITY POINTS
- Every cue, whether there is added text or not is “Made to Order”. We are not selling a mass-produced product but are making & finishing a product just for you. Please take this into account if making cue comparisons based on price.
- Designs are applied by hand with an overlapped seem & are also sprayed by hand. We aim for perfection however please take into account that this is a handmade product.
- The wraps are made of the highest quality material so need to be ordered in bulk and therefore we place one order batch per week with our specialist printer. This is why each order batch of 20 – 50 cues takes 8 – 15 days to complete. If we made one single cue by itself, it would more than double the cost. So, we appreciate your patience!
- Cues are checked for straightness & overall quality before any design is applied. The quality check is performed again & documented on every order before dispatch. This straightness check is to ensure that there is no hook in the top shaft & no significant variance at the joiner. Mild even variances in the tapering of the cue shape and minor variances in the shape of the cue butt, that do not affect the playing quality are not included in the quality check guarantee.
- For Frequently Asked Questions – CLICK HERE
- For further questions regarding our product, use the Contact Form – CLICK HERE
- For information regarding How to Order – CLICK HERE
- For information regarding Custom or Corporate Design – CLICK HERE
